TERMS AND CONDITIONS
To Users (as defined below), we inform you that the following Terms and Conditions of Use and Contracting (hereinafter, the “Terms and Conditions”) apply by the mere use of or access to any of the web pages, web and mobile applications, software, and applications in general that make up the website www.tempolegal.com (hereinafter, collectively and indistinctly, the “Site”). By accessing or using the Site, you acknowledge and agree to comply with these Terms and Conditions.
If you do not agree with these Terms and Conditions, you must refrain from accessing or using the Site.
SERVICE PROVIDER
1.1 Juan Alberto Gómez Benalcázar and/or TEMPO LEGAL S.A.S. B.I.C. and/or its subsidiaries, parent companies, related parties, and/or affiliates (hereinafter, collectively and indistinctly, the “Company”) provide the content and services (hereinafter, the “Services and Content”) available on the Site.
USER
2.1 The User is any person who uses or accesses the Site through any communication device or platform (hereinafter, the “User”), and agrees not to use devices, software, or any other means intended to interfere with the activities and/or operations of the Site, its databases, or information contained therein.
USE
3.1 Accessing or using the Site, or submitting an inquiry via WhatsApp, email, or the forms available on the Site, constitutes full and unreserved acceptance by the User of these Terms and Conditions.
3.2. 3.2 Through the Site, the User may use, contract, and/or access various Services and Content provided by the Company. The Company reserves the right to deny, restrict, or condition User access to the Site, in whole or in part, at its sole discretion, and to modify the Services and Content of the Site at any time without prior notice.
3.3 The Company does not guarantee the availability or continuous operation of the Site or its Services and Content, nor the usefulness of the Site or Services and Content for any specific activity, regardless of the means of access used by the User. The Company shall not be liable for any damages or losses of any kind resulting from lack of availability or continuity of the Site and/or Services and Content.
LIABILITY FOR THE SERVICE
4.1 The User agrees not to initiate any legal action (criminal, civil, or administrative) against the Company, its shareholders, subsidiaries, affiliates, officers, directors, employees, advisors, attorneys, representatives, or any related persons regarding the use of information or documentation acquired through the Site. The Company is not responsible for the User’s use of such information or documentation, nor for any consequences arising from such use.
4.2. 4.2 The Company is only responsible for services provided after the User has accepted and paid the applicable fees. The Company is not responsible for free consultations provided via WhatsApp or email.
RESTRICTIONS
5.1. 5.1 The User is not authorized to place hyperlinks within the Site, use Site links, or place or use the Services and Content on their own or third-party sites without prior written authorization from the Company. The User may not prevent any other User from using the Site or the Services and Content.El Usuario no tiene el derecho de colocar híper vínculos dentro del Sitio, a utilizar los links del Sitio, ni el derecho de colocar o utilizar los Servicios y Contenidos en sitios o páginas propias o de terceros sin autorización previa y por escrito de la Empresa. El Usuario no podrá impedir a cualquier otro Usuario el uso del Sitio ni de los Servicios y Contenidos.
INTELLECTUAL PROPERTY
6.1 Intellectual property rights, copyrights, industrial property rights, trademarks, domains, and rights to use and exploit the Services and Content, including but not limited to publication, reproduction, distribution, and transformation, are the exclusive property of the Company. The User acquires no intellectual property, copyright, or industrial property rights by using or accessing the Services and Content and this use does not constitute authorization or a license for any purpose other than those contemplated in these Terms and Conditions.
QUALITY OF SERVICES AND CONTENT AND WARRANTIES
7.1 Neither the Company nor its providers or commercial partners shall be liable for any damage suffered by the User as a result of inaccuracies, consultations, typographical errors, or changes and improvements made periodically to the Services, Content, and the Site.
7.2. 7.2 The Services, Content, recommendations, and advice obtained through the Site are general in nature and should not be relied upon for personal, commercial, or professional decisions. Users should consult appropriate professionals for advice tailored to their specific needs.
7.3. 7.3 Free consultations provided via the Site are for general informational purposes only and do not constitute legally binding advice. The Company is only responsible for paid consultations.
7.4. 7.4 The Services and Content are not legal advice or consultancy and should not be interpreted as such. The Company is not a law firm and only provides tools and materials through the Site. All Services and Content, including descriptions, information, definitions, and other resources, are strictly informational and general, and the Company does not guarantee their accuracy or timeliness.
7.5. 7.5 The Company provides the Services and Content with reasonable commercial competence and diligence but makes no warranties regarding them. The Site is provided “as is” and “as available.” The User expressly accepts that use of the Site is at their own risk. The Company may remove or delete any information from the Site at its discretion. Neither the Company nor its providers, partners, or distributors offer specific warranties regarding Services and Content; all warranties are excluded to the extent permitted by law.
7.6. 7.6 Under these Terms and Conditions, the Company assumes no responsibility for any Services and Content, Site navigation, consultations, clarifications, or any responses provided by the Company.
7.7. 7.7 The User agrees to hold harmless the Company, its shareholders, subsidiaries, affiliates, officers, directors, employees, advisors, attorneys, representatives, and any related persons from any liability arising in connection with the Site or the provision of Services and Content.
7.8. 7.8 The User understands and agrees that the Company’s liability, in all cases, is limited to the amount paid for the Services and Content.
PRICE AND PAYMENT TERMS
8.1 The Company may change the price of any Service or Content on the Site at its sole discretion.
8.2. 8.2 Payment may be made using the following methods:
8.2.1. 8.2.1 PayPhone platform: Payments are processed via PayPhone, which may charge the User’s debit or credit card with prior authorization. The User acknowledges that PayPhone may decline a transaction for any reason and neither PayPhone nor the Company will be responsible for declined payments. Credit or debit card information is captured and stored on PayPhone’s servers under their security standards. By using the Site, the User accepts PayPhone’s Terms and Privacy Notice, releasing the Company from any liability.
8.2.2. 8.2.2 Bank transfer: The User may pay via bank transfer. Services or Content will be provided once the transfer is credited to the Company’s account.
PROMOTIONS AND DISCOUNT COUPONS
9.1 Discount or promotional coupons must be communicated properly via message or email prior to initiating a transaction. Otherwise, they are not valid for the User. The Company reserves the right to cancel promotional coupons shared via social media.
REFUNDS AND CANCELLATIONS
10.1 Payments made via card, electronic transfer, or cash for Services and Content are non-refundable, and by making such payments, the User accepts these Terms and the Privacy Notices of the service providers.
BILLING
11.1 Users will receive electronic invoices for contracted Services through the platform designated by the Company. For official fees, the User will receive the payment receipt in their name or a reimbursement invoice.
LINKED THIRD-PARTY GOODS AND SERVICES
12.1 The fact that information is offered on the Site or on other linked or connected sites does not imply recommendation, warranty, sponsorship, or approval by the Company regarding such information, goods, and/or services. The availability of goods and/or services offered by third parties or on linked sites is not the responsibility of the Company.
Accordingly, the Company shall not be held liable to any authority of any kind for matters related to the sale, consumption, distribution, delivery, availability, or provision of any goods and/or services offered by third parties or through linked sites via the Site.
Regarding Services and Content provided by third parties within or through links on the Site (such as links, banners, and buttons), the Company is solely responsible, for the User’s convenience, to:
(i) inform the User about them; and
(ii) provide a means to contact the relevant providers or vendors.
Products and/or services marketed on the Site and/or on linked third-party sites are provided by independent merchants and shall not, under any circumstances, be considered the responsibility of the Company. No employment, partnership, or corporate relationship exists between the Company and these third parties. All advice, guidance, statements, information, and content on third-party sites linked to or within the Site represent the opinions and judgments of the respective third party; consequently, the Company shall not be liable for any damage or loss the User may suffer as a result.
CONFIDENTIALITY
13.1 The Company shall maintain the confidentiality of information received from Users as required by Ecuadorian law. Other information provided is not covered by this obligation.
13.2. 13.2 The Company may disclose User information to third parties as required to provide the contracted Services and Content.
USE OF NON-CONFIDENTIAL INFORMATION
14.1 By using the Site, the User authorizes the Company to use, publish, reproduce, disclose, and transmit non-confidential information, as permitted under Ecuadorian law.
COOKIES
15.1 Users agree to receive cookies from the Company’s servers. Cookies are files stored on the User’s computer containing information to track pages visited. Cookies cannot read data from other sites or disks. Users may disable cookies via browser settings, but some Site features may not function properly.
PRIVACY NOTICE
16.1 All information collected is treated confidentially in accordance with Ecuadorian law. For more information, consult our Privacy Notice.
MODIFICATIONS
17.1 The Company reserves the right to modify these Terms and Conditions at any time without prior notice. Users should review them before using the Site. Certain Services and Content may be subject to specific terms that supplement or modify these Terms and Conditions.
DELIVERY TIMES AND REFUNDS
18.1. The User acknowledges that the estimated delivery time for each of the Services offered does not imply any obligation for the Company, but is merely an informative reference.
18.2. The Services offered on the Site are not instantaneous. By purchasing them, the User acknowledges the steps involved in the process and accepts the Company’s dependencies on third parties for the purpose of providing said service. The Company is not responsible for any impossibilities that may arise on the part of third parties involved in the provision of the Services.
18.3. The User agrees that there will be no refunds or returns if the request for any Service is canceled for any reason. A refund or return will only be issued when the Company is unable to provide the Service; in this case, the refund or return will be made via electronic transfer to an account indicated by the User.
18.4. The Company may request clarification from the User regarding the information provided for the provision of any requested Service. The User must respond to these clarifications within a maximum of 8 business days from receipt of the email sent to the address used to create their account on the Site.
18.5. If a Service request is abandoned, it will be canceled, and the User will lose the right to receive the Service. It is understood that they will also lose the right to a refund or return. A Service request will be considered abandoned if the User does not respond to the Clarifications within a maximum of 8 business days.
FORCE MAJEURE:
19.1. The Company shall not be liable in the event of an inability to provide service due to prolonged interruptions in the power supply, telecommunications lines, social unrest, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or unforeseeable circumstances.
APPLICABLE LAWS AND JURISDICTION:
20.1. For the interpretation, compliance, and execution of these Terms and Conditions, the User agrees that the laws of Ecuador will apply and that the courts of Quito will have jurisdiction. Users expressly waive any other jurisdiction that may apply to them due to their current or future domiciles or for any other reason. If any provision of these Terms and Conditions is declared void, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions will remain in full force and effect.
CONTACT:
21.1. The User may contact the Company’s staff at any time for any clarification, comment, question, and/or suggestion related to the Services and Content, the Site, and/or these Terms and Conditions via email at info@tempolegal.com